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VoIP Billing Software by Colocation America
VoIP business owners understand the importance of choosing the right VoIP billing software for their company. Choosing the optimal billing software can be difficult at times, especially when there are so many options out there. It gets even more complicated when developing billing options for additional features such as call forwarding and callback. Luckily, there is a great selection of VoIP billing softwares that satisfy every type of VoIP business.
Which VoIP Billing Software is right for my company?
There are two ways to obtain VoIP billing software. Bundled billing system refers to billing software that is pre-integrated with the package from your switch/PBX provider. The billing portion is usually sold as an additional module to the switch and powered on the same server. The alternative to a bundled billing system is any stand-alone billing software, produced by a third party development company. There are pros and cons for both bundled and stand-alone billing systems, and choosing the correct one is important.
How do bundled and stand-alone billing software compare?
Cost:
Bundled billing systems are usually cheaper and more cost-effective when purchasing a switch package, because it is charged as an add-on rather than an independent component. Stand-alone billing software costs an additional licensing fee paid to the third party developer, separate from the switch costs. Although fees will vary depending on which software you choose, it will still end up being more expensive than a bundled billing system. If you are trying to save money, go with a bundled billing system.
Customization:
This is the category in which stand-alone billing software really shines over a bundled billing system. The VoIP industry values flexibility because of the wide variety of customizations and additional features available. Because each new switch or PBX requires a new customization, stand-alone billing software is programmed with compatibility in mind. Bundled billing systems offer very little customization, because they only have to deal with the switch that it was purchased with. If you want to be flexible, go with stand-alone software.
Performance:
Because the billing system is installed on the same server as the switch, bundled billing systems will often have weaker performance because of shared resources. This is especially troublesome if you have a large customer base. Stand-alone billing software provides a more reliable and stronger performance option.
Maintenance:
The problem with maintaining a bundled billing system is that if you want to make edits to your billing system, you may have to take down the entire switch because it is on the same server. This is not the case with stand-alone billing software, which is completely independent from the switch server.
Overall:
If you are looking for high flexibility for customization, more scalability, and stronger performance, the stand-alone billing software is the best bet. However, bundled billing systems are suitable for companies looking to cut costs and maintain a more simple billing solution.
