The responsibility of maintaining a website and ensuring its uptime falls to you as a webmaster. Below are 10 troubleshooting tips you can use to diagnose a problem before calling your hosting provider.

Check for Error Codes

1) If your website is down, there’s a good chance you’ll find error messages and codes. Look up any errors when viewing the pages of your website. Also check any error logs that you have access to. T

Ensure Your Host Really is Down

2) In some cases your own connection to the Internet can hinder you from accessing your website.
Ensure that your Internet connection is working by visiting a major website like Google. You can then use a free service that allows you to see if a website is up or down to see if your website can be reached by the rest of the Internet.
You can also use the tracert application available natively to most operating systems to see if there is a connection problem between your computer and your website’s host.

Revert Recent changes

3) Newly installed scripts, modified programs and altered resources can all be sources of problems. If you noticed that your website started to perform oddly before you made any changes to files, then try reverting those changes back to versions that you know worked.

Validate Your Website with the W3C Validator

4) A good portion of errors that affect how your website appears can be related to how valid your HTML and JavaScript code is. Run your website through the W3C markup validation service and see if fixing any errors or warnings fixes your website.

Remove Unnecessary Clutter

5) The performance of your website can be affected by the number of files you have sitting on your server. If you have an abundance of image files, documents or any other type of file that you aren’t using, then it may be time to do some file cleaning. By doing so, you can fix everything from long load times to high resource usage.

Can You Reach Your Website by the IP Address?

6) The DNS system that handles your domain can experience difficulties. This can cause inaccessibility to your website by domain name alone. If you know the IP of your website try entering that into your browser.

Check That Your Web Server Software is Running

7) Your server may be up but it may not be serving pages up to visitors. Use an application that can read HTTP headers. If you end up losing a connection to your web server instead of receiving an error, then there’s likely something wrong with the server configuration.

Check the Server Resources

8) Your web server, like any other machine, works with a limited amount of resources. Depending on your hosting situation, those resources may run out faster than you expected. If you have the ability to login to an administration panel such as cPanel, then check to see if you’re the cause for your website running out of resources. Most hosts will allow you to see the CPU and memory usage of each individual process on your server

Disable Unnecessary Features and Buggy Scripts

9) Programs that rely upon resource-intensive functions, such as the multitude of string replacement functions in PHP or the cURL library, can cause entire servers to stop functioning if used improperly. If you have a script running that is using these functions, try disabling them.

Is CloudFlare Creating Problems?

10) If you use CloudFlare on your website, there’s a chance that issues restricting you from accessing your website may be caused by it. If you get a CloudFlare error or you’re unable to load your website, try waiting for at least ten minutes before trying to reload your web page. Most problems with CloudFlare’s data centers are solved in that amount of time.

Not every problem can be solved by yourself, but many of them can. If you’re still having issues with your website then call your web host. Even if you can’t solve your problem yourself, you can work with your web host to prevent downtime in the future.

About the author: Aubrey Phelps is a writer for FiberNet. In her spare time she studios SEO and loves to spend time with her nieces.

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If you are looking to build a website, you will have to learn how to use FTP. FTP or file transfer protocol, is basically a client that allows you to transfer files from one location to another.

In website context, you’ll be using FTP to transfer files on your computer to files on the server that your site is being hosted on. FTP clients have many options, but the following are five things you need to know to get started.

FTP Account

The first step of using your FTP client is setting up an account. In order to make an FTP client work with your hosting, you’ll have to login to your hosting account. Find the link in the hosting control panel where you can control the FTP options, and create a username and password. Make sure that you write down the hosting server address.

Adding Sites to Your FTP Client

Once you’ve set up the information on your hosting control panel, you can start adding your site or sites to your FTP client. Go to the site manager and create a site profile. You’ll have to put in your username, password and hosting server address to complete the profile. Now your FTP client will be connected to your hosting account. Just make sure you click connect.

Changing File or Directory Permissions and Attributes

Permissions and attributes are important for security measures as well as installing scripts. You can make changes by right clicking a file or folder and clicking properties. A window box will open up showing you the directory value, which is shown as 3 numeric numbers (usually 755). It will also show you read, write and executable options. The default settings are usually set up so that users cannot edit the file or folders.

Making Edits to Files

If you are working with an HTML or PHP file, you’ll frequently find yourself making edits to the code. Rather than editing on your desktop and rewriting the previous file, you can actually edit the file on the server. All you have to do is make sure that the admin has read and write privileges, and click edit to make the changes.

Creating New Folders and Batching File Downloads/Uploads

To create a new folder, all you have to do is to click the “add new folder” option in your client and name it. You can also download and upload multiple files at a time rather than doing one file at a time. Simply hold shift and click on the files you want to move. This will highlight the files. Then, transfer the files where you want them to go or drag and drop the highlighted files if the FTP client allows that option.

Batching allows you to do something else while you wait for files to be downloaded or uploaded. However, trying to move a whole folder can create problems with many FTP clients. When you want to transfer a whole folder, it’s a good idea to create a separate folder name and transfer all the individual files into that folder name. This will reduce download/upload time, reduce crashes, and make it easier to continue where you left off if something happens.

Aubrey Phelps is a writer for Nethosting. In her spare time she loves to spend time with her husband and two dogs.

The post Web Development Tools: How To Use FTP Correctly appeared first on Colocation America.